Shipping policy
Thank you for shopping with JS Guitar Systems! We are committed to providing a smooth and efficient shopping experience. Please review our shipping policy below:
Shipping Locations
Currently, we only provide domestic shipping to the United States (USA) and Canada. If you are located outside of these regions, please feel free to reach out to us directly at jordan@jsguitarsystems.com to discuss potential shipping options.
Processing and Shipping Time
We aim to process and ship all orders as quickly as possible. Your order will be shipped from the closest available location where the product is in stock, ensuring faster delivery times.
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Processing Time: Orders are typically processed within 1-3 business days after being placed.
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Shipping Time: Delivery times depend on the shipping method selected and your location. Domestic orders usually arrive within 5-7 business days.
Shipping Methods
We use a variety of reliable carriers to ensure your order reaches you safely and on time. Shipping methods and rates will be provided at checkout based on your location.
Shipping Fees
Shipping fees will vary depending on your order size and location. The applicable shipping charges will be calculated and displayed at checkout.
International Orders
At this time, we only ship to the USA and Canada. For orders outside of these regions, please contact us at jordan@jsguitarsystems.com to inquire about availability and shipping options. We will do our best to accommodate international customers on a case-by-case basis.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to track your shipment. Please allow up to 48 hours for tracking information to update after shipment.
Lost or Damaged Items
If your order arrives damaged or you believe it is lost in transit, please contact us at jordan@jsguitarsystems.com immediately so we can resolve the issue as quickly as possible.
Questions?
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact us at jordan@jsguitarsystems.com. We’re here to help!